We ship through reputed courier companies only. We pack the items well reducing the chances of damage in the transit to almost nil. Even then, the seller must check the contents of the parcel before the courier person. If anything seems to be missing or broken, do not accept the delivery and return it to the courier person.
We normally ship within 1-2 days of clearance of payment but in some unforeseen circumstances your delivery may be delayed. In any such rare case, the buyer will be informed within 2 days explaining the reason for delay and the estimated date of dispatch.